About Us
Last Updated: November 3, 2026
Objects for display and order
duotico sells decorative vases, storage baskets, organizer trays, desk organizers, sculptures and other home accents. Our catalog is for shoppers furnishing a shelf, clearing an entryway, organizing a desk or choosing a small decorative focal point. We sell online as a retailer; the product page, not a styled photograph, tells you which item and option you are buying.
Choosing by room and surface
For a shelf, the listed amber glass vase is 11.6 in high with a 5.9 by 4.3 in footprint; compare those figures with your available clearance. For an entryway, the listed black wood organizer tray spans 15.8 by 10 in, so compare its footprint with the tabletop before choosing it for keys or other small items. For open storage, a listed cotton basket is 16 by 21 by 12 in; check the exact option and material note before deciding where it belongs. These catalog figures help you compare space, not infer load capacity or an unlisted use. Measurements marked approximate remain estimates.
Fit, finish and purchase unit
Before checkout, check the selected color or finish, dimensions, material description, quantity and included accessories on the listing. A photograph with several pieces may show styling rather than a multi-item pack. Measurements labeled approximate or estimated and materials labeled indicative are not verified manufacturer specifications. Ask us about a critical fit or material before ordering; include the product link and the space or use you have in mind.
Our role as a retailer
duotico is an independent online retailer. Unless expressly stated on a product page, we do not claim to manufacture the products offered or to be affiliated with or endorsed by any third-party brand.
Ordering and aftercare
We ship only to the 50 United States and Washington, DC. Standard shipping is free with no minimum order. Processing usually takes 1–2 business days; transit after dispatch is estimated at 2–4 business days, for an estimated total of 3–6 business days. Business days are Monday through Friday, excluding U.S. federal holidays. These estimates are not delivery guarantees. We accept eligible return requests within 30 calendar days after delivery, provide prepaid labels for approved returns and charge no restocking fee. Read the complete Refund Policy.
How to choose or resolve a concern
Use the product details to compare size and included units first. If a piece arrives damaged or differs materially from its listing, keep the packaging if possible and contact us with the order number; the Refund Policy explains the remedy and prepaid label process. The FAQ answers common delivery and payment questions.
Contact duotico
Email: support@duotico.com
Phone: +1 (214) 370-9257
Mailing address: 810 Castleglen Dr Apt 203, Garland, Texas 75043, United States. This is a correspondence address, not a retail store, pickup location, or authorized return destination. Contact us before sending a return.